Legal

SMS Terms & Conditions

These terms govern text (SMS/MMS) messages sent by KO Mortgage. Consent is never a condition of purchase or of receiving a loan.

1. Program description

By providing your mobile number and checking the SMS consent box on a KO Mortgage form, you agree to receive text messages from KO Mortgage related to your mortgage inquiry, including conversational replies from a loan officer, rate and program information you requested, document and status updates, and appointment reminders. Consent to receive text messages is not a condition of any purchase, loan application, or approval.

2. Message frequency

Message frequency varies and depends on your interaction with us. You may receive up to 6 messages per month for account and loan updates, plus conversational replies to messages you send us.

3. Message and data rates

Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your carrier for details about your plan.

4. Opt out (STOP)

You can cancel the SMS service at any time by texting STOP to the number you are messaging with. After you send STOP, we will send a confirmation message and no further messages will be sent. If you want to rejoin, sign up as you did the first time and we will start sending messages again.

5. Help (HELP)

If you are experiencing issues with the messaging program, reply HELP for more assistance, email info@kohomeloan.com, or call 720.706.1865.

6. Carrier liability

Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your mobile service provider and is outside of our control.

7. Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or loan processing, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. See our Privacy Policy for full details.

8. Supported carriers and eligibility

The program is available on major U.S. wireless carriers. You must be the account holder of, or have permission from the account holder for, the mobile number you provide, and you must be 18 years or older.

Contact

KO Mortgage, 4600 S Syracuse Street #330, Denver, Colorado 80237. Phone 720.706.1865. Email info@kohomeloan.com.